Cancellation & Refund Policy

Last updated: October 6, 2026

Recurring memberships

Hulverson Performance memberships renew automatically each billing period until canceled.

How to cancel

Clients may cancel through the Stripe Customer Portal using the Manage Membership button on the website or member dashboard. Cancellation is intended to take effect at the end of the current paid billing period, so access continues through that date and the membership does not renew afterward.

Refunds

Payments already processed are generally non-refundable because coaching access, planning, communication, and digital services become available during the paid billing period. Refunds may be issued when required by law or when Hulverson Performance determines that a documented billing error occurred.

Failed payments

If a payment fails, Stripe may retry the payment or request an updated payment method. Coaching access may be paused or ended if an account remains unpaid.

Exceptions

Any written offer, promotion, or separate coaching agreement that clearly states different cancellation or refund terms will control for that specific purchase.